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General Sales Conditions


1. TERMS AND CONDITIONS
 
   1.    Air4Cond is a web site powered by 4Clima srl.
 
4Clima S.r.l., headquarter site in Padua - Italy, Piazza De Gasperi, 45 / A, P.IVA 04194050284, is the
http://www.4Clima srl.com site user.
 

2. DESCRIPTION AND PRICING
 
The description of the Products shall be as set out on the 4Clima srl website at the time the Customer places an order.
 
2. All samples, drawings, descriptive matter, specifications and advertising issued by 4Clima srl and any descriptions or illustrations contained in the website are issued or published for the sole purpose of giving an approximate idea of the Products described in them.
All support for the purchase information (glossary, guide to the purchase, etc.) are simple generic information material, does not apply to the real characteristics of a single product and shall not form part of the Contract which is not a sale by sample.
 
2.1. While 4Clima srl intends that the information, content, products, and functions available herein be as accurate and up-to-date as possible, 4Clima srl does not guarantee or warrant the accuracy, adequacy, completeness, or reliability of the information, content, functions or products displayed, performed, downloaded or otherwise available herein. 
 
2.2. This web site, including all content, services, functions, hypertext links, and other information made available on or accessed through this site, is provided "as is", and, without warranties of any kind, either express or implied, including, without limitation, the warranties or non-infringement, merchantability, and of fitness for a particular purpose.
 
2.3. All technical information listed in the notes that describe products, is tracked by the official manufacturers web sites and/or the official catalogues.
Therefore 4Clima srl reserves the right to update and change, the technical information products and services provided in relation to any modifications made by manufacturers at any time without notice.
 
2.4. Every effort is made by 4Clima srl to ensure that prices shown on ITS website are accurate.
If an error is found, 4Clima srl will inform the Customer as soon as possible and offer the option of reconfirming the order at the correct price, or cancelling the order. If the Seller does not receive an order confirmation within 3 days of informing the Customer of the error, the order will be cancelled automatically.
 
3. ORDER PROCESS

3.1. 4Clima srl. reserves the sole right to accept the purchase order placed by the customer.
 
3.2. If the customer doesn’t receive, within 48 hours from the order, a not-acceptance of the order from 4Clima srl, that means a tacit acceptance of it.
 
3.3. Acceptance of the Customers order and the completion of the Contract will take place on despatch to the Customer of the Products ordered unless 4clima s.r.l has notified the Customer that the order has not been accepted or it has been cancelled by the Customer.

3.4. By sending the order, the customer declares to have taken vision of all the particulars provided during the purchasing process fully accepting the General conditions of sales below described and those relating to the
method of payment, shipping and warranty.

3.5.
In case of non-acceptance of an order by 4Clima srl, the customer declares to disclaim any right to get damages compensation, and to not consider 4Clima S.r.l responsible for any direct or indirect damages headlines to persons or things.
 

4.  PURCHASING

4.1. 4Clima srl will accept orders to be delivered in Sweden, Denmark and Finland only.

4.2. All prices displayed:
  • are shown in EURO
  • include V.A.T at 22 %
  • include insured transport costs.
  • Prices can be changed at any time without notice.
The merchandise is sold f/co deposit 4Clima srl and shipments are executed on behalf of the customer.
Regarding shipments for the convenience of the customer, expenses are already specified in the sales price.

4.3. Customer can buy only the products available at the time of the order in the electronic catalogue of 4Clima srl and on-line playback address (URL) http://www.4Clima srl.com, as described in technical tabs.
It is noted that any images reproduced in the catalogue are purely indicative and may be different from the original proportions, colours and other features.
 
4.4. Customer can click on any items that wish to buy and put them into the Shopping Cart.
After having finished the selection, click on Checkout button and you will be directed to our payment processor secure server.
Please note that the Customer is responsible for all transactions carried out with his / her Credit Card and for prevention of fraudulent use of his / her credit card.
 
4.5. Order Acknowledgement
Proper receipt of order will be confirmed by4Clima srl. sending an automatic e-mail to the indicated customer e-mail address. This communication is not an order confirmation or order acceptance from 4Clima srl.
In this email are reported:  
  • date and time of the arrival of the order
  • an " identifier order customer number " that will be used in any further communication with 4Clima S.r.l.
  • all data entered by the customer who will verify the accuracy and communicate timely corrections and/or variations.
 
5. INVOICE

5.1. For each order made on-line on (URL) http://www.4Clima srl.com address, accepted and paied by the customer, 4Clima S.r.l. will issue an invoice (PDF format) for the material shipped, sending it by email to the owner of the order, ex art 14 D.P.R. 445/2000 and DL 52/2004.
The invoice will be issued considering all the information the customer gave at the time of the order.

5.2. No variation on the invoice will be possible after issued.
It is customer care to give 4Clima S.r.l. correct details to address the invoice.

 
6. CUSTOMERS RIGHT OF CANCELLATION UNDER THE CONSUMER PROTECTION: Right of withdrawal

6.1. The customer has the right to cancel the purchase for any reason, without need to provide explanations and without penalty no later than 7 workings days after delivery of the Products, except as indicated in the next chapter 7.
In accordance with art. 5 DL 185/1999, the Right of withdrawal can be exerted if:
  • if the customer is a consumer (i.e. a private person who buys the goods for purposes not associated with his professional activity
  • if the customer has not indicated any VAT reference number in the purchase form to 4Clima S.r.l.
6.2. To exercise this right, prior to returning back a unit, the customer should send a communicationthrough a registered letter with return receipt, within 10 working days from goods receipt to:

4Clima S.r.l.
Piazza. de Gasperi 45 / A
35100 PADOVA -ITALY

The withdrawal communication
sent by fax or by email is NOT VALID alone but has to be followed by a registered letter with return receipt strictly sent within 48 hours from fax or email date.
 
6.3. Once received the withdrawal communication, 4Clima S.r.l. will quickly communicate the customer the instructions on returning the goods to reach 4Clima S.r.l. within 10 days of permission.
Goods received without a return authorisation will not be accepted.

6.4. The right of withdrawal is still under the following conditions:
The withdrawal right can be exerted for the purchased product in its entirety; it is NOT possible for a part of the purchased product only.
 
 
7. RETURNS
 
7.1. If the Customer elects to cancel the Contract, he will return the product at his own cost.
                             
7.2. Whilst the Products are in the possession of the Customer, the Customer shall be under a statutory duty to take reasonable care of the Products.
The shipment of the returned units is under the full customer responsibility until the certificate of receipt in 4clima.srl warehouse.

7.3. 4Clima S.r.l. is not responding in no way for corruption or theft/loss of goods returned with shipments not insured.
 
7.4. The purchased goods must be returned:
  • in their original condition, complete with all contents and packaging and must include all the items received in the original shipment including cables, manuals, disks and any free software must be returned.
  • The goods must be in pristine and fully re-saleable condition.
  • Please ensure that you package the product well. We may not accept liability for any goods damaged in transit and a replacement or refund may not be offered.
  • Do not write on or mark or affix labels or adhesive tapes directly on the original product box
  • To limit damage to the original packaging, we recommend, insert it into a second box, on which affix the label provided by 4Clima S.r.l., showing the return authorization number sent by separate e-mail.
  • All goods are tested on return to verify the fault and always before a refund/replacement is processed. All goods proven to be non defective will either be returned to you or incur a 10% restocking fee.

7.5. goods are tested to verify the fault and examined to evaluate damage or tampering not arising from transport always before a refund/replacement is processed.Oncearrived in 4clima warehouse, returned
 
  • Should the goods be returned damaged due to inadequate packaging, 4clima reserves the right to levy a charge (not more than 10 % from the reimbursement due) for the repair of the damage.
  • In case of damage during transport back to 4Clima S.r.l., will communicate what happened to the customer (within 5 working days of receipt of good in the warehouse). Then the customer will be able to promptly protruding complaint in respect of the shipper he/she chose and the reimbursement of the asset value (if provided). In this case, the product will be made available to the customer to his return, simultaneously cancelling the request for withdrawal.
8. REFUNDS
 
8.1. Without prejudice to any costs of recovery for damage established in the original packaging, 4Clima S.r.l. will fully refund the entire amount already paid for the unit at the time of purchase, upon satisfactory inspection of the returned goods.
 
8.2. The refund will be processed within 14 days from the return of the goods, through the amount debited to the Charter of credit or via bank transfer procedure. In the latter case, will be customer care to promptly provide Bank details on which make the reimbursement (COD) (ABI - CAB - current of the owner of the invoice account).

8.3. Withdrawal right decades completely, for lack of an essential requirement of integrity of the asset (packaging and/or its content), if 4Clima S.r.l. finds:

-lack of the original external packaging and/or internal packaging;
-absence of integral elements of the product (accessories, cables, manuals, parts, etc.);
-damages on the returned products different from transport causes.

In the case for revocation of the right of withdrawal, 4Clima S.r.l. will return the purchased good to customer, charging him the shipping costs.
 
 
9. PRIVACY
 
9.1. By accessing or using this web site, customers acknowledge that have read and understand this Privacy Statement and are in agreement with the terms. 
4Clima S.r.l. reserves the right to modify this privacy policy at any time.  We will promptly reflect any such modifications on this web site.
 
The data processing Titular is: 4Clima S.r.l., headquartered in Padua, Piazza De Gasperi, 45 / A
 
9.2. Personal data required at the time of the order are collected and processed in order to meet the expressed needs of the customer and are under no circumstances and no title transferred to third parties.
Personal data are collect from the customer to send him further information on products and services or to keep up to date on promotional offers by post or email.
 
9.3. 4Clima S.r.l. ensures compliance with legislation on personal data processing regulated by the code of privacy to DL 196 of the 30.06.03 to their customers.
Does not sell or share information about you with non-affiliated third parties unless we are legally required to do so, or when we are legally permitted to share this information to serve your interests, or to address legitimate business concerns. 
 
 

10. COMPLAINTS

10.1. Every possible claim must be addressed at Padua, headquartered in Padua, Piazza De Gasperi, 45 / A.


11. APPLICABLE LAW
11.1. The contract of sale between customer and 4Clima S.r.l.. has to be intended as concluded in Italy and regulated by the Italian law.
For the settlement of civil and criminal litigation arising from the conclusion of this contract of distance sale, the exclusively competent court is the Forum of Padua -Italy.


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